January 13, 2025
Solomon Agency Corp Provides Notice of Data Security Incident
The privacy and security of personal information is of the utmost importance to Solomon Agency Corp (“Solomon”). On January 13, 2025, Solomon notified certain individuals regarding a security incident resulting from unauthorized access to its network environment.
On or about July 11, 2024, Solomon experienced unauthorized access to its network. Upon learning of this issue, Solomon promptly commenced a thorough investigation, contained and secured the network, eradicated the threat, and alerted law enforcement. As part of its investigation, Solomon has been working very closely with external cybersecurity professionals experienced in handling these types of incidents. The investigation aimed to determine the nature and scope of the incident and whether any sensitive data, including personal and/or health information, was accessed and/or acquired by the unauthorized party.
After an extensive forensic investigation and document review, Solomon determined on 12/10/2024 that an unauthorized individual(s) had removed certain impacted files containing personal information from Solomon’s network.
The impacted data contained individuals’ personal information, including full name and drivers license number.
Solomon has no evidence that any information has been misused as a direct result of this incident. Nevertheless, Solomon encourages individuals to take actions to help protect their personal information. These actions include placing a Fraud Alert and Security Freeze on their credit files and obtaining a free credit report. Additionally, individuals should always remain vigilant in reviewing their credit reports on a regular basis and report any irregular activity to the proper authorities immediately. For more useful information, please visit https://www.solomonus.com
Individuals who think they may have been impacted and did not receive a notification letter, or have any further questions regarding this incident can call Solomon’s dedicated and confidential toll-free response line that the company has set up to respond to questions at 1-877-722-4553. This response line is staffed with professionals familiar with this incident and knowledgeable about what can be done to protect personal information. The response line is available Monday through Friday, 9:00 a.m. to 9:00 p.m. Eastern Time, excluding holidays.
– OTHER IMPORTANT INFORMATION –
1.
Placing a Fraud Alert on Your Credit File.
If you believe your personal information has been impacted, we recommend that you place an initial one-year “fraud alert” on your credit files, at no charge. A fraud alert tells creditors to contact you personally before they open any new accounts. To place a fraud alert, call any
one of the three major credit bureaus at the numbers listed below. As soon as one credit bureau confirms your fraud alert, they will notify the others.
Equifax
P.O. Box 105069
Atlanta, GA 30348-5069
https://www.equifax.com/personal/credit-report-services/credit-fraud-alerts/
(800) 525-6285
Experian
P.O. Box 9554
Allen, TX 75013
https://www.experian.com/fraud/center.html
(888) 397-3742
TransUnion
Fraud Victim Assistance Department
P.O. Box 2000
Chester, PA 19016-2000
https://www.transunion.com/fraud-alerts
(800) 680-7289
2.
Placing a Security Freeze on Your Credit File.
If you are very concerned about becoming a victim of fraud or identity theft, you may request a “security freeze” be placed on your credit file, at no charge. A security freeze prohibits, with certain specific exceptions, the consumer reporting agencies from releasing your credit report or any information from it without your express authorization. You may place a security freeze on your credit report by contacting
all three nationwide credit reporting companies at the numbers below and following the stated directions or by sending a request in writing, by mail, to
all three credit reporting companies:
Equifax Security Freeze
P.O. Box 105788
Atlanta, GA 30348
https://www.equifax.com/personal/credit-report-services/credit-freeze/
(888) 298-0045
Experian Security Freeze
P.O. Box 9554
Allen, TX 75013
http://experian.com/freeze
(888) 397-3742
TransUnion Security Freeze
P.O. Box 160
Woodlyn, PA 19094
https://www.transunion.com/credit-freeze
(888) 909-8872
In order to place the security freeze, you’ll need to supply your name, address, date of birth, Social Security number and other personal information. After receiving your freeze request, each credit reporting company will send you a confirmation letter containing a unique PIN (personal identification number) or password. Keep the PIN or password in a safe place. You will need it if you choose to lift the freeze.
3. Obtaining a Free Credit Report.
Under federal law, you are entitled to one free credit report every 12 months from
each of the above three major nationwide credit reporting companies. Call
1-877-322-8228 or request your free credit reports online at
www.annualcreditreport.com. Once you receive your credit reports, review them for discrepancies. Identify any accounts you did not open or inquiries from creditors that you did not authorize. Verify all information is correct. If you have questions or notice incorrect information, contact the credit reporting company.
4.
Additional Helpful Resources.
Even if you do not find any suspicious activity on your initial credit reports, the Federal Trade Commission (FTC) recommends that you check your credit reports periodically. Checking your credit report periodically can help you spot problems and address them quickly.
If you find suspicious activity on your credit reports or have reason to believe your information is being misused, call your local law enforcement agency and file a police report. Be sure to obtain a copy of the police report, as many creditors will want the information it contains to absolve you of the fraudulent debts. You may also file a complaint with the FTC by contacting them on the web at www.ftc.gov/idtheft, by phone at 1-877-IDTHEFT (1-877-438-4338), or by mail at Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue, NW, Washington, DC 20580. Your complaint will be added to the FTC’s Identity Theft Data Clearinghouse, where it will be accessible to law enforcement for their investigations. In addition, you may obtain information from the FTC about fraud alerts and security freezes.
If you believe your financial account information and/or credit or debit card information was impacted, we recommend that you contact your financial institution to inquire about steps to take to protect your account, including whether you should close your account or obtain a new account number.
If your personal information has been used to file a false tax return, to open an account or to attempt to open an account in your name or to commit fraud or other crimes against you, you may file a police report in the city in which you currently reside.
New York Residents: You may obtain information about preventing identity theft from the New York Attorney General’s Office: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; https://ag.ny.gov/consumer-frauds-bureau/identity-theft; Telephone: 800-771-7755.